ShipOpsTalk to the person who builds ShipOps.
The fastest way is WhatsApp, on the same app your customers use. Ahmed builds ShipOps and ships COD orders every day, and usually replies the same day, 10:00 to 21:00 PKT. Email works too, for anything you want in writing.
What to write about
Before you install
Not sure it fits your store, your courier or your order volume? Ask. You get a straight answer, including when ShipOps is not the right tool.
Help with your store
Something on a screen does not look right, a courier will not connect, or a payout does not match. Send the order number and what you expected.
A courier or a feature
Ship with a courier ShipOps does not support yet, or need a workflow it does not have? See what is already coming, then tell us yours.
Partners and agencies
Build or run Shopify stores for others? Introduce a store to ShipOps and the partner program pays you once it pays for its first month.
Good to know first
- ShipOps is an independent Shopify app. It is not a courier, and COD cash never passes through it, so a payout question about a specific parcel goes to your courier; ShipOps shows you which parcels to ask about.
- Many answers are already written down: the FAQ, pricing and a guide for every supported courier.
- Found something wrong in a courier guide, a status or a payout cycle? Tell us and the page is corrected, with its date moved.
- Why ShipOps exists and who is behind it: about ShipOps.
Or just try it on your own orders
Install free, connect your courier in a minute, and ShipOps audits the order history you already have.