ShipOpsCOD order confirmation
The customer pays on delivery, so first find out whether they meant it.
For COD stores in Pakistan
The Shopify COD app for Pakistani stores
ShipOps is a Shopify app for cash-on-delivery stores in Pakistan. It confirms each new COD order by Urdu call or WhatsApp, books it with your courier and prints the label, watches every parcel until it is delivered or back with you, and checks the courier's payout receipt for COD it has not paid. It works with fifteen couriers on your own courier accounts.
Four moments decide whether a COD order pays
Courier booking and labels
Book the confirmed orders with your courier, print the labels and the load sheet.
Reduce COD returns (RTO)
Catch the failed attempts while the courier will still take your retry or return decision.
COD payment reconciliation
Check the courier's payout receipt parcel by parcel and find what it did not pay.
What a COD store needs, and what ShipOps does about it
- Fewer orders nobody meant. Every new COD order called in Urdu in your store's name, or asked on WhatsApp, before anyone packs it. COD order confirmation.
- Booking without the portals. Book a single order or the whole Confirmed queue with your courier, print labels in the courier's layout, and the Shopify order is fulfilled with the tracking number. Courier booking.
- One place to see what is going wrong. Every parcel on every courier, with only the ones that need a person in the action inbox, each courier code written as a sentence. Reducing COD returns.
- Abandoned checkouts worked, not forgotten. Up to three scheduled texts with a one-tap link back to the exact cart, stopping the moment the shopper orders.
- The money, checked. Every payout receipt matched to your orders, every rupee placed: in your bank, owed by the courier, or at risk. COD payment reconciliation.
- A team that can prove what it did. Every call, note and courier instruction signed and timed, so when a courier says the customer refused, you have the record.
What ShipOps does with each courier
| Courier | Book and print | Live tracking | Payout check |
|---|---|---|---|
| PostEx | Automatic | ||
| TCS | Automatic | ||
| M&P | Automatic | ||
| Leopards | Automatic | ||
| InstaWorld | Automatic · statement upload | ||
| Trax | Automatic | ||
| ShipKartex | Automatic · statement upload | ||
| CouriersNext | Automatic · statement upload | ||
| DigiDokaan | Automatic · statement upload | ||
| Run Courier | Automatic · statement upload | ||
| Next Step· in testing | Automatic · statement upload | ||
| Rocket Courier· in testing | You upload the statement | ||
| Shipnoc· in testing | Automatic · statement upload | ||
| BarqXpress· in testing | Automatic · statement upload | ||
| DEX· in testing | Switching on | You upload the statement |
ShipOps is independent: it is not a courier and not an aggregator, it runs on your own courier accounts and rates, and your COD cash never passes through it. Courier names are trademarks of their owners.
One app instead of four
A COD store in Pakistan usually runs a booking app, a confirmation app, something for abandoned carts, and a spreadsheet for the courier's payouts, with WhatsApp holding it together. Each one sees a slice of the order. ShipOps keeps the order whole: the confirmation call, the booking, the failed attempt, the customer's reply and the payout line all sit on the same parcel, so nothing is copied between tools and nothing falls between them.
It is not for every store. If you only take prepaid orders, or ship with a courier ShipOps does not support yet, most of it will not help you today. The roadmap lists the couriers coming next.
Questions merchants ask
Is ShipOps free?
There is a free plan with no card and no time limit, and every feature is on every plan. Plans differ by how many new orders a month they cover and how many couriers you connect. Automatic calls, texts and AI address checks are paid from prepaid credits on any plan. See pricing.
Which couriers does it work with?
Fifteen: PostEx, TCS, M&P, Leopards, InstaWorld, Trax, ShipKartex, CouriersNext, DigiDokaan, Run Courier, Next Step, Rocket Courier, Shipnoc, BarqXpress, DEX. The table on this page shows what ShipOps does with each one, and every courier has its own guide.
Is ShipOps a courier or an aggregator?
Neither. ShipOps runs on your own courier accounts at your own negotiated rates. The courier pays your COD into your bank exactly as it does today; the cash never passes through ShipOps.
Does it work on my phone?
Yes. ShipOps runs inside the Shopify admin on desktop and inside the Shopify mobile app on your phone, with a layout made for each, not a squeezed table.
How long does setup take?
About a minute per courier. Install from the Shopify App Store, paste your courier's API details in Settings, and ShipOps imports and checks the orders you already shipped, free, on every plan.
Will it change my Shopify orders?
Only in the ways you switch on: tagging confirmed orders, fulfilling an order when you book it, marking delivered parcels, and cancelling and restocking a return once it is back with you. It never refunds a customer on its own.
Is my customers' data safe?
Customer names, phones and addresses are encrypted at rest, courier logins are encrypted, and ShipOps only reads from your courier account. See data protection.
Run your COD store from one app
Install ShipOps, connect your courier in about a minute, and see your own parcels and payouts the same day. Free to start, no card.