Connect guide

How to connect FulfillKaro to your store

To connect FulfillKaro you need one thing: the Merchant API token FulfillKaro issues for your account. It is not the login you use on FulfillKaro's merchant portal. If you do not have one, ask your FulfillKaro account manager or FulfillKaro support. ShipOps checks it with FulfillKaro before saving, then asks you to pick your shipper profile.

What you need

one thing
API token The Merchant API token FulfillKaro issues for your account. Ask your FulfillKaro account manager or FulfillKaro support for it. Looks like: A long string of letters and numbers. Copy all of it, with no spaces before or after.

Don't have it yet?

Ask your FulfillKaro account manager or FulfillKaro support. You can send them this: "Please share the Merchant API token for my FulfillKaro account so I can connect it to ShipOps."

Your merchant portal email and password will not work here. The form needs the API token FulfillKaro issues for apps.

Connecting it in ShipOps

  1. Install ShipOps from the Shopify App Store, or open it if you already have it. On your first visit ShipOps asks you to connect a courier; later, it lives under Settings → Couriers & store.
  2. Choose FulfillKaro and fill in API token.
  3. Press Connect FulfillKaro. ShipOps checks the details with FulfillKaro before it saves them, so a typo shows up straight away, not a day later. When it works you see Saved — credentials confirmed.
  4. Under Shipper, press Choose…, pick the one your parcels ship from, and press Save. ShipOps loads the list from your FulfillKaro account. This is what bookings and labels are made under; you can skip it if you only want tracking.
  5. That's it. Your FulfillKaro parcels load in the background, so there is nothing to wait for. They appear in your inbox as they arrive.

ShipOps stores your FulfillKaro details encrypted and uses them only to read your own account and to do what you ask from the app: a booking, a label, a retry or return. Your rates and your contract with FulfillKaro stay exactly as they are, and the COD cash still goes from FulfillKaro straight to your bank.

Pick your Shipper: the FulfillKaro shipper profile your bookings go out under. Its name and pickup address print on the label. If the list is empty, add a shipper profile in the FulfillKaro portal, then reconnect.

FulfillKaro is marked In testing in ShipOps while it runs on its first stores; tell us if a status looks wrong.

If FulfillKaro won't connect

ShipOps says FulfillKaro did not accept my API token.

Paste it again exactly as FulfillKaro sent it, with no spaces before or after. If it still fails, ask FulfillKaro for a new token.

The Shipper list is empty.

Your FulfillKaro account has no shipper profile yet. Add one in the FulfillKaro portal (merchant.fulfillkaro.pk), then reconnect in ShipOps.

I connected but some of my FulfillKaro parcels are not showing.

ShipOps finds FulfillKaro parcels from the tracking numbers on your store's orders and from parcels you book in ShipOps. A parcel whose order has no FulfillKaro tracking number is not found until FulfillKaro writes it to the order.

My FulfillKaro parcels show up under Leopards, PostEx or Trax.

That happens when that courier's own account is connected too and the order names it. FulfillKaro's own app writes "FulfillKaro" on the order, and those parcels go to FulfillKaro.

Connect FulfillKaro now

You have what you need. Install ShipOps, paste your FulfillKaro details, and your parcels start arriving in a minute. Free to start, no card.