ShipOpsHow Shipnoc pays your COD, and how to check it
Shipnoc issues a weekly invoice (a period like 01-Sep-07-Sep-2026, a number like TP0104716) and lists them a month at a time. A parcel's delivery charge is billed on the invoice of the week it was booked and its COD paid on the invoice of the week it was delivered. ShipOps sweeps the invoices and files the ones Shipnoc has paid.
When Shipnoc pays
Shipnoc runs weekly invoice periods. The API lists a month's invoices when asked with the first day of that month (any other day answers No Record Found), and gives each invoice's parcel rows the same way. Of 45 invoices on the account checked, eleven were Pending at the time, not only the newest: weeks from December through August with later weeks already PAID.
Two of those Pending invoices had a negative bottom line, COD set against a ₨500,000 advance the courier had made. A Pending invoice is not money in your bank, so ShipOps does not file it; it is filed when it turns PAID.
What the Shipnoc payout receipt contains
An invoice's rows carry a status (Delivered, Inprocess, Parcel Returned, READY FOR RTN) and a COD amount, zero unless Delivered. On every complete invoice, the delivered rows added up to the invoice's own COD total; ShipOps uses that as the check and quarantines an invoice whose delivered rows or arithmetic do not close on Shipnoc's own totals.
A parcel is billed its delivery charge on the invoice of the week it was booked (an Inprocess row) and pays its COD on the invoice of the week it was delivered, so about half of all parcels sit on two or more invoices. No parcel's COD appeared twice.
The invoice carries a PaymentFlag the document does not mention: PAID, Pending, or Charges Deducted, uniform per invoice.
Where the money goes wrong
These are the discrepancies ShipOps finds on Shipnoc receipts, in the order they usually cost the most:
- Delivered on the trail, on no PAID invoice. Unpaid, or on an invoice still Pending; ShipOps shows which.
- An invoice that does not close. Delivered rows that do not sum to the invoice's COD total, or arithmetic that does not. Quarantined, not filed.
- Older invoices that come back with parcels missing. Seen on the account checked; the merchant's own copy of the invoice is kept as a door, so you can upload it beside the sweep.
- A parcel the trail has forgotten but the invoice calls delivered or returned. Shipnoc keeps about three months of trail; a parcel with a payout line is never retired, and its invoice line can fill the silence.
What ShipOps does with a Shipnoc payout
Automatic · statement uploadShipOps sweeps Shipnoc's invoices a month at a time on a schedule, never cutting a sweep off halfway (a partial sweep would un-settle paid parcels, because ingest replaces by receipt). PAID invoices that close on their own totals are filed; Pending ones wait; ones that do not close are quarantined for your eyes. The upload card stays beside the sweep on purpose, because older invoices have come back incomplete.
The Money screen shows what reached the bank, what Shipnoc still owes (delivered parcels on no PAID invoice), and what sits on Pending invoices.
A Pending invoice is never filed as money, even when its rows look complete.
Invoices older than the three-month trail window are reconciled on their own rows, since the parcel's trail may be gone.
Questions merchants ask about Shipnoc payments
When does Shipnoc pay COD?
On weekly invoices, each covering a seven-day period and flagged PAID once paid. Several weeks can stay Pending while later ones are paid. ShipOps files an invoice when it turns PAID.
Why is a parcel on two Shipnoc invoices?
Its delivery charge is billed on the invoice of the week it was booked (an Inprocess row); its COD is paid on the invoice of the week it was delivered. About half of parcels appear on two or more invoices; no COD appears twice.
What does PAYMENT DONE mean on a Shipnoc trail?
A payment event on Shipnoc's side. ShipOps keeps it neutral and never reads it as a delivery; the DELIVERED row is what counts.
Why would ShipOps quarantine a Shipnoc invoice?
When its delivered rows do not add up to the invoice's own COD total, or its arithmetic does not close. Filing it would put a figure in your bank column that Shipnoc's own numbers do not support.
Should I still upload my Shipnoc invoices?
Yes, when you have them. Older invoices have come back from the API with parcels missing, so your own copy stays a door beside the sweep. Uploading is never charged.
How other couriers pay
The general guide: courier COD payment reconciliation in Pakistan.
See what Shipnoc still owes you
Connect Shipnoc and ShipOps matches every payout against your orders. Short-paid, skipped and zero-collected parcels come out as a list you can send to your account manager. Free to start.