ShipOpsHow CouriersNext pays your COD, and how to check it
CouriersNext's API tells ShipOps, per parcel, whether its COD has been Paid or is Pending; it does not list payouts or print a receipt. ShipOps marks what the courier attests and reads the payout statement you drop in for the amounts, so every delivered parcel is on a receipt, attested paid, or on your "courier owes you" list.
When CouriersNext pays
CouriersNext pays delivered COD on a payout statement from its finance side and flips the parcel's payment flag to Paid. No cycle is exposed through the API. After two or three statements ShipOps learns your rhythm and forecasts the next payout.
What the CouriersNext payout receipt contains
The payout statement CouriersNext issues lists one row per parcel with COD collected, charges, tax and net. ShipOps has read one and keeps its shape in mind; a new layout is profiled on first read, every row is checked (net equals the sum of its components), and the layout is remembered for your account.
The API's Paid flag is shown as "courier says paid" on a delivered parcel no statement line has confirmed, because the flag carries no amount and no date.
Where the money goes wrong
These are the discrepancies ShipOps finds on CouriersNext receipts, in the order they usually cost the most:
- Delivered, Pending for weeks, on no statement.
- Paid by the flag, absent from the statements you hold. Ask for the statement that covers it.
- Short collected on a statement row against the order's COD.
- A return priced as a delivery when a return-side "delivered to" phrase was read upstream as a delivery.
What ShipOps does with a CouriersNext payout
Automatic · statement uploadShipOps asks CouriersNext per delivered parcel whether it was paid and marks the attestation. Drop the payout statement into the Money screen and the lines are checked, matched and filed as a receipt; uploading is never charged. The Money screen shows what reached the bank, what CouriersNext still owes, and what it says it paid that your statements do not yet show.
CouriersNext's API carries a Paid or Pending flag per parcel and nothing else about money: no amount, no date, no receipt. ShipOps shows the flag as the courier's word and takes the amounts from your uploaded statement.
"Courier owes you" for CouriersNext is as current as the flag and your last upload; a payment made yesterday shows once the flag flips or the statement arrives.
Questions merchants ask about CouriersNext payments
When does CouriersNext pay COD?
On payout statements from its finance side; the API publishes no cycle, only a Paid or Pending flag per parcel. Upload two or three statements and ShipOps learns your rhythm.
Does CouriersNext's Paid flag mean the money is in my bank?
It means CouriersNext says the parcel's COD was settled. It carries no amount or date, so ShipOps shows it as "courier says paid" until a statement line confirms the amount.
What format does the CouriersNext statement need to be in?
The sheet CouriersNext sends you, CSV or XLSX. ShipOps profiles the columns on first read, checks every row, and remembers the layout for your account. Uploading is never charged.
How do I find CouriersNext parcels delivered but not paid?
Delivered parcels whose flag is still Pending and that appear on no uploaded statement are listed under "courier owes you" with their delivery dates.
How other couriers pay
The general guide: courier COD payment reconciliation in Pakistan.
See what CouriersNext still owes you
Connect CouriersNext and ShipOps matches every payout against your orders. Short-paid, skipped and zero-collected parcels come out as a list you can send to your account manager. Free to start.