COD payments

How Rocket Courier pays your COD, and how to check it

Rocket Courier exposes no payout data through its API. Your COD arrives on a Rocket payout statement, and ShipOps reads that statement when you drop it in: every row checked, every line matched to a parcel, every delivered parcel on no statement listed as owed.

When Rocket Courier pays

Rocket pays delivered COD on a statement from its finance side. It has not published a cycle and exposes none through the API. After two or three uploads ShipOps learns your rhythm and forecasts the next payout.

What the Rocket Courier payout receipt contains

The statement is whatever Rocket sends you, typically a sheet with one row per parcel: tracking number, COD collected, the partner courier's charges, tax, net. ShipOps profiles the columns on first read, checks every row (net equals the sum of its components), remembers the layout for your account, and projects the lines onto your orders.

Where the money goes wrong

These are the discrepancies ShipOps finds on Rocket Courier receipts, in the order they usually cost the most:

  • Delivered, on no statement. Once you hold the statements for the period, these are the parcels to ask about.
  • Short collected on a statement row against the order's COD.
  • Partner-courier charges that differ from Rocket's quote at booking; the statement line wins.
  • A return priced as a delivery when a return-side phrase was read upstream as a delivery.

What ShipOps does with a Rocket Courier payout

You upload the statement

Drop the statement into the Money screen. ShipOps reads it, checks every row, matches the lines to your parcels, and files it as a receipt; uploading is never charged. The Money screen shows what reached the bank, what Rocket still owes, and what is at risk.

What ShipOps does not claim for Rocket Courier.

No API means ShipOps cannot see a Rocket payment until you upload the statement. "Courier owes you" for Rocket is as current as your last upload.

Questions merchants ask about Rocket Courier payments

When does Rocket Courier pay COD?

On statements from its finance side; no cycle is published or exposed through the API. Upload two or three and ShipOps learns your rhythm.

What format does the Rocket statement need to be in?

The sheet Rocket sends you, CSV or XLSX. ShipOps profiles the columns on first read and remembers the layout for your account.

How do I find Rocket parcels delivered but not paid?

Upload the statements for the period; delivered parcels on none of them are listed under "courier owes you" with their delivery dates.

See what Rocket Courier still owes you

Connect Rocket Courier and ShipOps matches every payout against your orders. Short-paid, skipped and zero-collected parcels come out as a list you can send to your account manager. Free to start.