Connect guide

How to connect XPS World Wide Express to your store

You need one thing from the API page of your XPS portal (portal.xpsworldwideexpress.pk): the auth key, which lets ShipOps read your parcels and book for you. It is not your portal password. ShipOps reads the rest of what it needs from your XPS account. Then you pick the shipper profile your bookings go out under.

What you need

one thing
Auth key From your XPS portal (portal.xpsworldwideexpress.pk): your account's API auth key, on the portal's API page. It is the code that lets an app like ShipOps read your XPS account, not the password you sign in with. Looks like: a long code of letters and numbers with dashes

Where to find it in XPS World Wide Express' portal

  1. Sign in to the XPS portal at portal.xpsworldwideexpress.pk.
  2. Open the portal's API page.
  3. Copy the auth key and paste it into ShipOps, under Settings → Couriers → XPS World Wide Express.

Don't have it yet?

If you cannot find the API page, or it shows no auth key, ask your XPS account manager for API access.

You can copy this: "Please enable API access on my XPS account and share my API auth key. I am connecting my store to ShipOps."

Connecting it in ShipOps

  1. Install ShipOps from the Shopify App Store, or open it if you already have it. On your first visit ShipOps asks you to connect a courier; later, it lives under Settings → Couriers & store.
  2. Choose XPS World Wide Express and fill in Auth key.
  3. Press Connect XPS World Wide Express. ShipOps checks the details with XPS World Wide Express before it saves them, so a typo shows up straight away, not a day later. When it works you see Saved — credentials confirmed.
  4. Under Shipper profile, press Choose…, pick the one your parcels ship from, and press Save. ShipOps loads the list from your XPS World Wide Express account. This is what bookings and labels are made under; you can skip it if you only want tracking.
  5. That's it. Your XPS World Wide Express parcels load in the background, so there is nothing to wait for. They appear in your inbox as they arrive.

ShipOps stores your XPS World Wide Express details encrypted and uses them only to read your own account and to do what you ask from the app: a booking, a label, a retry or return. Your rates and your contract with XPS World Wide Express stay exactly as they are, and the COD cash still goes from XPS World Wide Express straight to your bank.

Pick the shipper profile your bookings go out under: the sender name and pickup address XPS prints for you. If the list is empty, add one in the XPS portal, then reconnect.

XPS is marked In testing in ShipOps while it runs on its first stores; tell us if a status looks wrong.

If XPS World Wide Express won't connect

ShipOps says XPS rejected this auth key

Copy the key again from the API page and paste only the code. A common mix-up is pasting your portal password or another code from the page instead: the auth key is the long code with dashes.

Booking says XPS World Wide Express has no courier set up for Auto (or Leopard) on your account

Bookings go on XPS's own network by default; Auto and the partner couriers (Leopard, TRAX, TCS, PostEx) work only if XPS has set them up on your account. Pick XPS under Via and book again, or ask XPS World Wide Express to set up the courier you want. Nothing was booked.

It says my account has no shipper profile

The shipper profile is the sender name and pickup address on your bookings. Add one in the XPS portal, or ask XPS to, then reconnect so ShipOps can list it.

An XPS parcel shows another courier's updates

That is normal. XPS can pass a parcel to a partner courier, and the partner's scans, like "Arrived at Station in LAHORE", come through XPS's tracking, on the way out and on a return. ShipOps still treats it as one XPS parcel.

Some of my XPS parcels are not showing

ShipOps reads your XPS order list and your store's fulfillments named "XPS World Wide Express". A large account's list can take a minute to read on the first sync; check again after it finishes.

Connect XPS World Wide Express now

You have what you need. Install ShipOps, paste your XPS World Wide Express details, and your parcels start arriving in a minute. Free to start, no card.