ShipOpsFulfillKaro “Attempted”: what it means
Attempt failed
FulfillKaro Attempted, with nothing after it, is the courier repeating that a visit failed. It usually lands 20 to 90 minutes after an Attempt Made row, and it is the same visit.
ShipOps counts it once. A parcel with Attempt Made and then Attempted has had one failed delivery, not two. Look at the Attempt Made row for the reason.
What to do now
| Your move | The courier's echo of the last failed visit. It is not a second attempt. |
|---|---|
| Retry or return | FulfillKaro does not take a retry or return instruction from outside its own portal, so the answer goes in by hand on the FulfillKaro portal; ShipOps still shows the parcel with its reason and links you there. |
The reasons FulfillKaro gives on a failed visit
| Non-service area | NSAarea |
|---|---|
| Refused to accept | REFCustomer refused |
| Consignee not available | CNACustomer not available |
| Consignee out of city | OOCCustomer not available |
| Order cancelled | CAN |
| Address issue | ADRAddress problem |
| Phone not responding | NRPPhone problem |
| Needs review | OTHER |
How ShipOps reads it
Attempt failed A delivery failed, the courier still has it. The parcel goes into the Action Inbox with the courier's reason in plain words. The useful move is to reach the customer before the next attempt; ShipOps puts the call and WhatsApp buttons on the row and counts the attempts made so far.
ShipOps shows every courier's parcels in the same few plain states, so your team learns one set of words instead of one per courier. All FulfillKaro statuses →
The same state on other couriers
See every FulfillKaro parcel in plain words
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