ShipOpsShipnoc “Parcel Returned”: what it means
Returned to you
Shipnoc Parcel Returned means the returned parcel has been handed back to you. It is the last status on a returned Shipnoc parcel. The customer did not receive it, and no COD is coming for it.
It usually comes a few days after READY FOR RTN. On Shipnoc's invoices the same parcel shows as a Parcel Returned row with no COD; its delivery charge was billed earlier, on the invoice for the week it was booked.
ShipOps shows it as returned and keeps the reason from the failed visits, so the return counts under its cause. If another scan follows it, ShipOps waits for that. Check the parcel into stock when it arrives.
What to do now
| Your move | Back with you. Check it in. |
|---|
How ShipOps reads it
Returned to you Back with you. The parcel is closed as returned. ShipOps checks the courier's payouts for the return charge, so a return billed twice or a return marked delivered on a receipt is caught.
ShipOps shows every courier's parcels in the same few plain states, so your team learns one set of words instead of one per courier. All Shipnoc statuses →
The same state on other couriers
See every Shipnoc parcel in plain words
Connect your Shipnoc account and ShipOps reads every status for you, raises the parcels that need a decision, and checks Shipnoc's COD payouts against your orders. Free to start, no card.