ShipOpsHow to connect Tranzo to your store
To connect Tranzo you need one thing: the API token in your Tranzo portal. Sign in at portal.tranzo.pk, open Administration → Developers → Integration Guide and click Your Api Token to copy it. Paste it into ShipOps under Settings → Couriers → Tranzo, then pick the pickup address your parcels go out from.
What you need
one thing| API token | In the Tranzo merchant portal (portal.tranzo.pk): Administration → Developers → Integration Guide, the box labelled Your Api Token. Click it to copy. It is not the password you sign in with. Looks like: a 32-character code of letters and numbers. Copy all of it, with no spaces before or after. |
|---|
Where to find it in Tranzo's portal
- Sign in to the Tranzo portal at portal.tranzo.pk.
- Open Administration → Developers → Integration Guide.
- Click Your Api Token to copy it.
- In ShipOps, open Settings → Couriers → Tranzo, paste it into API token and save.
- Pick your Pickup address.
Don't have it yet?
If you do not see Developers under Administration, your portal login may not have access to it. Ask the account owner, or Tranzo support.
You can copy this: "Please give my Tranzo portal login access to the Developers page so I can copy my API token. I am connecting my store to ShipOps."
Connecting it in ShipOps
- Install ShipOps from the Shopify App Store, or open it if you already have it. On your first visit ShipOps asks you to connect a courier; later, it lives under Settings → Couriers & store.
- Choose Tranzo and fill in API token.
- Press Connect Tranzo. ShipOps checks the details with Tranzo before it saves them, so a typo shows up straight away, not a day later. When it works you see Saved — credentials confirmed.
- Under Pickup address, press Choose…, pick the one your parcels ship from, and press Save. ShipOps loads the list from your Tranzo account. This is what bookings and labels are made under; you can skip it if you only want tracking.
- That's it. Your Tranzo parcels load in the background, so there is nothing to wait for. They appear in your inbox as they arrive.
ShipOps stores your Tranzo details encrypted and uses them only to read your own account and to do what you ask from the app: a booking, a label, a retry or return. Your rates and your contract with Tranzo stay exactly as they are, and the COD cash still goes from Tranzo straight to your bank.
Pick your Pickup address: the Tranzo pickup location your parcels go out from. Its name and address print on the label. Returns go back to your return address in Tranzo. If the list is empty, add one in the Tranzo portal (Pickup/Return Locations), then reconnect.
Tranzo is marked In testing in ShipOps while it runs on its first stores; tell us if a status looks wrong.
If Tranzo won't connect
ShipOps says Tranzo did not accept my API token
Copy it again from Your Api Token on the Integration Guide page and paste only the token, with no spaces. Your portal email and password will not work here.
The Pickup address list is empty
Your Tranzo account has no pickup location yet. Add one in the Tranzo portal under Pickup/Return Locations, then reconnect in ShipOps.
A booking was refused for a missing email
Tranzo needs an email on every booking. ShipOps uses the order's email, or your pickup address's contact email when the order has none. Add a contact email to the pickup location in the Tranzo portal.
Some of my Tranzo parcels are not showing
ShipOps finds Tranzo parcels from your store's orders named "Tranzo" with a tranzo.pk tracking link, and from parcels you book in ShipOps. A parcel whose order has no Tranzo tracking number is not found until one is written to the order.
Connect Tranzo now
You have what you need. Install ShipOps, paste your Tranzo details, and your parcels start arriving in a minute. Free to start, no card.