ShipOpsTranzo In testing
Tranzo is a Lahore courier that delivers with its own riders in Lahore and through delivery partners in other cities. ShipOps connects with your Tranzo API token, tracks every Tranzo parcel from your store's orders, explains each status in plain words, books, cancels and prints a label, and checks the payout statement you upload. Tranzo is still marked In testing.
Tranzo (tranzo.pk) is a Lahore logistics company: pickup, e-commerce delivery with cash on delivery, warehousing and document delivery across Pakistan. Merchants book and follow their parcels in the Tranzo portal at portal.tranzo.pk.
In Lahore, Tranzo delivers with its own riders. For many other cities it hands the parcel to a delivery partner such as DEX. Whoever carries it, every parcel keeps Tranzo's own tracking number, like T0037885754075918, and Tranzo is who holds the booking and pays your COD. In ShipOps the courier is Tranzo.
Tranzo is not Tranzer, the Dutch public-transport app, and it is not TCS, even though TCS's full name (Tranzum Courier Service) sounds alike. If your fulfillments say "Tranzo" and the tracking link goes to tranzo.pk, this is the courier.
Tranzo is new in ShipOps, so it carries the In testing tag. Tracking has been checked against real Tranzo trails and booking and cancelling have run on a live account; the tag stays while Tranzo runs on its first stores. If a status looks wrong, tell us and we fix it.
What ShipOps does with Tranzo
| Live tracking | Yes. ShipOps finds your Tranzo parcels from the tracking numbers on your store's fulfilments and follows each one with Tranzo. |
|---|---|
| Retry / return instruction | Tranzo does not take a retry or return instruction from outside its own portal. ShipOps still shows the parcel in your inbox with the reason, and links you to the Tranzo portal to answer by hand. How to save a failed Tranzo delivery → |
| Booking and labels | Yes. Book from the order, print the label, cancel a booking. Services: Regular, COD Express, Fast Delivery, Economy, Overland. Label layouts: ShipOps label (4×6 in). Book Tranzo parcels from Shopify, step by step → |
| COD payouts | You upload the statement. Drop in the payout statement Tranzo sends you and ShipOps reads it. How Tranzo pays COD, in detail → |
| What you type to connect | API token Then pick your pickup address. |
| Recognised as | tranzo · tranzo courier · tranzo logistics · tranzo pk · tranzo.pk Also by tracking link: tranzo.pk |
Connecting Tranzo
In the Tranzo portal, go to Administration → Developers → Integration Guide and click Your Api Token to copy it. Paste it into ShipOps under Settings → Couriers → Tranzo, in the API token field, then pick your Pickup address. ShipOps checks the token with Tranzo before saving and stores it encrypted.
ShipOps finds your Tranzo parcels from your store's orders: Tranzo's Shopify app writes "Tranzo" and a tranzo.pk tracking link on the orders it ships, and parcels you book in ShipOps are followed from the moment they are booked. Nothing is changed in your store until you turn a write-back on.
You can book from ShipOps as Regular, COD Express, Fast Delivery, Economy or Overland. Tranzo needs an email on every booking; when the order has none, ShipOps uses your pickup address's contact email. The label is drawn by ShipOps from the booking.
A booking can be cancelled from ShipOps until Tranzo picks it up. When Tranzo holds a parcel for your instruction (Advice Pending), ShipOps puts it at the top of your Action Inbox; for now you answer Tranzo in its portal.
What Tranzo's statuses mean
19 phrases in plain words| What Tranzo prints | What it means | What to do |
|---|---|---|
| 1001 Order Created | Booked | Booked on Tranzo, not yet picked up. The parcel is still with you. |
| 1003 Pickup Sheet Generated | Booked | On today's pickup list. Keep the parcel packed and labelled. |
| 1004 Shipment Picked | In transit | Tranzo has the parcel. Nothing to do. |
| 1005 Shipper Warehouse | In transit | At Tranzo's warehouse in your city. Nothing to do. |
| 1021 Forward Transfer Ready | In transit | Ready to leave for the customer's city. Nothing to do. |
| 1012 Delivery In-Transit | In transit | On its way to the customer's city. Nothing to do. |
| 1023 Destination Warehouse | In transit | In the customer's city. Make sure the customer is reachable. |
| 1007 Delivery In-Process | In transit | Out for delivery today. Make sure the customer picks up the phone and has the cash ready. |
| 1008 Delivery Attempted | Attempt failed | The rider tried and could not deliver. The reason is on the row. Reach the customer now. |
| 1026 Delivery Reschedule | In transit | Another visit is planned after a failed one. Make sure the customer knows. |
| 1006 Advice Pending | Needs your decision | Tranzo is holding the parcel and waiting for your instruction: try again or return. Act now, in the Tranzo portal. |
| 1015 Request to Re-Attempt | In transit | Your instruction to try again is in. The parcel goes back out. Tell the customer. |
| 1014 Request to Return | Coming back | Your instruction to send it back is in. The return has started. |
| 1013 Return In-Transit | Coming back | Coming back to you. Nothing to do until it arrives. |
| 1025 Origin Warehouse | Coming back | A returning parcel back at Tranzo's warehouse in your city. Not yet in your hands. |
| 1010 Return In-Process | Coming back | On its last leg back to your return address in Tranzo. Be ready to receive it. |
| 1011 Returned | Returned to you | Back with you. Check the parcel in. |
| 1009 Delivered | Delivered | Delivered. Check the COD on Tranzo's next payout statement. |
| 1002 Cancelled | Cancelled | Cancelled before pickup. Book again if the order still needs to go. |
Every Tranzo status on its own page →
Why a Tranzo delivery fails, as ShipOps names it
| area | Non-service area |
|---|---|
| Customer refused | Refused to accept |
| Phone problem | Phone not responding |
| Address problem | Address issue |
| Customer not available | Consignee not available |
| Other | Lost or damaged · Needs review |
These are the reasons Tranzo gives on a failed visit, given one plain label each so your team sees "Customer not available", never the raw string. The family decides what the Action Inbox suggests: an address problem asks the customer for a landmark, a phone problem tries WhatsApp, a refusal asks whether to return.
Questions merchants ask about Tranzo
Is Tranzo the same as Tranzer?
No. Tranzer is a Dutch app for planning and paying for public transport. Tranzo (tranzo.pk) is a Lahore courier and logistics company.
Is Tranzo part of TCS?
No. TCS's full name, Tranzum Courier Service, sounds alike, but Tranzo is a separate Lahore company at tranzo.pk with its own merchant portal at portal.tranzo.pk. Connect TCS separately if you also ship with TCS.
My Tranzo parcel was delivered by DEX. Should I connect DEX?
Not for parcels booked with Tranzo. Tranzo hands many cities outside Lahore to a delivery partner, such as DEX, but the booking, the tracking number and your COD stay with Tranzo. Connect Tranzo.
What do I need to connect Tranzo?
Your Tranzo API token: in the Tranzo portal, Administration → Developers → Integration Guide → Your Api Token (click to copy). Then pick your Pickup address. ShipOps stores the token encrypted.
Can I book Tranzo parcels from ShipOps?
Yes, as Regular, COD Express, Fast Delivery, Economy or Overland. Tranzo needs an email on every booking; when the order has none, ShipOps uses your pickup address's contact email.
Can I cancel a Tranzo booking from ShipOps?
Yes, until Tranzo picks it up: while it is Order Created or Pickup Sheet Generated. After Shipment Picked, Tranzo no longer allows a cancel.
Who prints the Tranzo label?
ShipOps draws it from the booking, so you can print from the order without opening the Tranzo portal.
What does Advice Pending mean, and can I answer it from ShipOps?
Tranzo is holding the parcel after a failed visit and waiting for your instruction: try again or return. ShipOps puts it at the top of your Action Inbox; for now you answer in the Tranzo portal.
Does "Delivery In-Process" mean my order is still being processed?
No. On Tranzo it means out for delivery today: a rider has the parcel.
How does ShipOps find my Tranzo parcels?
From your store's orders: Tranzo's Shopify app writes "Tranzo" and a tranzo.pk tracking link on the orders it ships. Parcels you book in ShipOps are followed from the moment they are booked.
Tranzo has its own Shopify app. Do I still need ShipOps?
Tranzo's app sends your orders to Tranzo and prints labels. ShipOps works after the booking: it puts the parcels that need you in one inbox, follows up with customers on WhatsApp, and checks Tranzo's statement against your orders. You can keep using both.
Where can my customer track a Tranzo parcel?
On Tranzo's tracking page at tranzo.pk, with the Tranzo number on the order (it starts with T). ShipOps shows the same trail on the order.
Why is Tranzo marked In testing?
Tranzo is new in ShipOps. Its statuses have been checked against real trails and booking has run on a live account; the tag stays while it runs on its first stores. Tell us if a status looks wrong and we fix it.
Does ShipOps touch the COD?
No. ShipOps reads your Tranzo account with your token. The money moves between you and Tranzo, never through ShipOps.
Connect Tranzo in a minute
Install ShipOps, paste the key Tranzo already gave you, and your parcels and payouts land in one place. Free to start, no card.