ShipOpsXPS World Wide Express “Assigned to courier in {city}”: what it means
In transit Also printed as Assigned to courier in LAHORE
XPS Assigned to courier in {city} means the parcel has been given to a delivery rider in that city. "Courier" here is the rider, not another company.
Next comes Delivered, or a failed visit such as Consignee not available. A quick message to the customer now saves many failed visits.
What to do now
| Your move | Given to a rider for delivery. Make sure the customer picks up the phone. |
|---|
How ShipOps reads it
In transit Moving inside the courier's network. Nothing for you to do, so ShipOps keeps it out of your Action Inbox. It does watch the clock: a parcel still in transit five days on, never attempted, goes on the Stuck list, where the lever is an escalation to the courier.
ShipOps shows every courier's parcels in the same few plain states, so your team learns one set of words instead of one per courier. All XPS World Wide Express statuses →
The same state on other couriers
See every XPS World Wide Express parcel in plain words
Connect your XPS World Wide Express account and ShipOps reads every status for you, raises the parcels that need a decision, and checks XPS World Wide Express' COD payouts against your orders. Free to start, no card.