Stallion “PARCEL RECEIVED AT OFFICE”: what it means
In transit
Stallion PARCEL RECEIVED AT OFFICE means the parcel has been picked up from you and scanned in at Stallion's office in your city. It reads like the parcel is waiting somewhere; it is not stuck. This is the pickup, and the delivery clock has started.
For a customer in another city, next comes PARCEL IN TRANSIT. For a customer in the same city, Stallion often goes straight to PARCEL OUT FOR DELIVERY.
What to do now
| Your move | Picked up. Stallion has the parcel. Nothing to do. |
|---|
How ShipOps reads it
In transit Moving inside the courier's network. Nothing for you to do, so ShipOps keeps it out of your Action Inbox. It does watch the clock: a parcel still in transit five days on, never attempted, goes on the Stuck list, where the lever is an escalation to the courier.
ShipOps shows every courier's parcels in the same few plain states, so your team learns one set of words instead of one per courier. All Stallion statuses →
The same state on other couriers
See every Stallion parcel in plain words
Connect your Stallion account and ShipOps reads every status for you, raises the parcels that need a decision, and checks Stallion's COD payouts against your orders. Free to start, no card.