ShipOpsXPS World Wide Express “Out for Delivery”: what it means
In transit
XPS Out for Delivery means a rider has the parcel and is on the way to the customer today.
Next comes Delivered, or a failed visit such as Consignee not available or Refused By Consignee.
What to do now
| Your move | With the rider today. Make sure the customer picks up the phone and has the cash ready. |
|---|---|
| The customer | The customer may call to ask when the rider will come. XPS does not give a time; the rider usually calls before arriving. |
How ShipOps reads it
In transit Moving inside the courier's network. Nothing for you to do, so ShipOps keeps it out of your Action Inbox. It does watch the clock: a parcel still in transit five days on, never attempted, goes on the Stuck list, where the lever is an escalation to the courier.
ShipOps shows every courier's parcels in the same few plain states, so your team learns one set of words instead of one per courier. All XPS World Wide Express statuses →
The same state on other couriers
See every XPS World Wide Express parcel in plain words
Connect your XPS World Wide Express account and ShipOps reads every status for you, raises the parcels that need a decision, and checks XPS World Wide Express' COD payouts against your orders. Free to start, no card.