ShipOpsM&P “Return – Out For Delivery”: what it means
13 Coming back
On M&P, 13 Return – Out For Delivery means the parcel is scheduled to be delivered back to you, at your pickup address. The note reads "Scheduled for return at the shipper's address." The delivery it talks about is to you, not the customer.
People who skim it read Out For Delivery and think the customer is getting the parcel. It is the opposite: this parcel is a return. It can also appear before 12 Return – Reached at Origin, so the parcel may not be in your city yet.
What it asks of you is someone at the pickup location, so the hand-back does not fail.
What to do now
| Your move | Being brought back to your address. Make sure someone is at the pickup location. |
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How ShipOps reads it
Coming back On its way back to you. The return is committed, so ShipOps stops suggesting retries and moves the parcel to the returns list. When it lands, checking it in records that you have the goods back, and the return charge is counted against the order.
ShipOps shows every courier's parcels in the same few plain states, so your team learns one set of words instead of one per courier. All M&P statuses →
The same state on other couriers
See every M&P parcel in plain words
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