ShipOpsM&P “Return – Reached at Origin”: what it means
12 Coming back
On M&P, 12 Return – Reached at Origin means the returned parcel is back at M&P's office in your city, the one that first scanned it. The note reads "Arrived at origin city for return."
The next status is normally 15 Return to Vendor/Return to Shipper, when the parcel is handed back to you. If the rider cannot hand it over, you see 14 Unsuccessful Return Attempt instead.
If a parcel sits here for days, it is with M&P in your own city. Ask for it: an unfinished return is stock you cannot sell and a charge you are already paying.
What to do now
| Your move | Back in your city at M&P's office. The hand-back is next. |
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How ShipOps reads it
Coming back On its way back to you. The return is committed, so ShipOps stops suggesting retries and moves the parcel to the returns list. When it lands, checking it in records that you have the goods back, and the return charge is counted against the order.
ShipOps shows every courier's parcels in the same few plain states, so your team learns one set of words instead of one per courier. All M&P statuses →
The same state on other couriers
See every M&P parcel in plain words
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