ShipOpsPostEx “En Route to Merchant Warehouse”: what it means
0032 Coming back Also printed as Return In-Transit
PostEx 0032 En Route to Merchant Warehouse means the returned parcel is on its final trip back to you. The next status should be 0006 Returned at Merchant Warehouse, when it is handed over at your address.
Merchant warehouse means the return address on your PostEx account. That is why the pickup address you choose for bookings matters: it prints on the airway bill and decides where returns come back to. The PostEx order list calls this stage Return In-Transit.
Check the contents before you accept the parcel back. Once you have signed, a missing item is hard to argue. ShipOps shows 0032 as Coming back and keeps following the parcel until it is back with you.
What to do now
| Your move | On the last leg back to you. Make room for it and check it in when it arrives. |
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How ShipOps reads it
Coming back On its way back to you. The return is committed, so ShipOps stops suggesting retries and moves the parcel to the returns list. When it lands, checking it in records that you have the goods back, and the return charge is counted against the order.
ShipOps shows every courier's parcels in the same few plain states, so your team learns one set of words instead of one per courier. All PostEx statuses →
The same state on other couriers
See every PostEx parcel in plain words
Connect your PostEx account and ShipOps reads every status for you, raises the parcels that need a decision, and checks PostEx's COD payouts against your orders. Free to start, no card.