Tranzo “Request to Return”: what it means
1014 Coming back
Tranzo Request to Return means the merchant has told Tranzo to send the parcel back. From here it is a return.
Next come Return In-Transit and Return In-Process.
What to do now
| Your move | Your instruction to send it back is in. The return has started. |
|---|
How ShipOps reads it
Coming back On its way back to you. The return is committed, so ShipOps stops suggesting retries and moves the parcel to the returns list. When it lands, checking it in records that you have the goods back, and the return charge is counted against the order.
ShipOps shows every courier's parcels in the same few plain states, so your team learns one set of words instead of one per courier. All Tranzo statuses →
The same state on other couriers
See every Tranzo parcel in plain words
Connect your Tranzo account and ShipOps reads every status for you, raises the parcels that need a decision, and checks Tranzo's COD payouts against your orders. Free to start, no card.