XPS World Wide Express “Order is Cancelled”: what it means
Cancelled
XPS Order is Cancelled means the booking was cancelled before XPS collected the parcel, from ShipOps or from the XPS portal.
The tracking number will not be used. If the order still needs to go, book it again. XPS's order list may show the same thing as cancelled.
What to do now
| Your move | Cancelled before pickup. Book again if the order still needs to go. |
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How ShipOps reads it
Cancelled Cancelled before it moved. ShipOps closes the parcel and takes it off every working list. The store order itself is untouched, so if it still needs to go, it can be booked again.
ShipOps shows every courier's parcels in the same few plain states, so your team learns one set of words instead of one per courier. All XPS World Wide Express statuses →
The same state on other couriers
See every XPS World Wide Express parcel in plain words
Connect your XPS World Wide Express account and ShipOps reads every status for you, raises the parcels that need a decision, and checks XPS World Wide Express' COD payouts against your orders. Free to start, no card.