Tranzo “Cancelled”: what it means
1002 Cancelled
Tranzo Cancelled means the booking was cancelled before Tranzo picked the parcel up, from ShipOps or from the Tranzo portal.
Tranzo lets a booking be cancelled only while it is Order Created or Pickup Sheet Generated. Book again if the order still needs to go.
What to do now
| Your move | Cancelled before pickup. Book again if the order still needs to go. |
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How ShipOps reads it
Cancelled Cancelled before it moved. ShipOps closes the parcel and takes it off every working list. The store order itself is untouched, so if it still needs to go, it can be booked again.
ShipOps shows every courier's parcels in the same few plain states, so your team learns one set of words instead of one per courier. All Tranzo statuses →
The same state on other couriers
See every Tranzo parcel in plain words
Connect your Tranzo account and ShipOps reads every status for you, raises the parcels that need a decision, and checks Tranzo's COD payouts against your orders. Free to start, no card.