ShipOpsLeopards “Dispatched to {city}”: what it means
In transit Also printed as Dispatched to KHI MAIN OFFICE
On Leopards, Dispatched to {city} means the parcel has left a Leopards office and is on its way to the city named, for example Dispatched to KARACHI. The city is where this leg ends, not where the parcel is now.
Leopards sometimes names an office instead of a city, as in Dispatched to KHI MAIN OFFICE. It is the same scan. It usually follows Shipment picked in {city} and comes before Arrived at Station in {city}.
On a return, the same phrase can appear again pointing at your city, because Leopards uses the same words for the trip back. If the parcel already shows Return to Origin in {city}, a later Dispatched is the parcel coming home. ShipOps shows it as on its way out, or as returning once a return has started.
What to do now
| Your move | On the road to the customer's city. |
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How ShipOps reads it
In transit Moving inside the courier's network. Nothing for you to do, so ShipOps keeps it out of your Action Inbox. It does watch the clock: a parcel still in transit five days on, never attempted, goes on the Stuck list, where the lever is an escalation to the courier.
ShipOps shows every courier's parcels in the same few plain states, so your team learns one set of words instead of one per courier. All Leopards statuses →
The same state on other couriers
See every Leopards parcel in plain words
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