ShipOpsStallion “PARCEL OUT FOR DELIVERY”: what it means
In transit
Stallion PARCEL OUT FOR DELIVERY means a rider has the parcel and is on the way to the customer today.
Next comes PARCEL DELIVERED. If the visit fails, Stallion prints 1ST DELIVERY ATTEMPT NOT SUCCESSFUL or READY TO RETURN, with the reason beside it. If Stallion moves the run to another day, it prints PARCEL ON HOLD.
A quick message to the customer now saves many failed visits.
What to do now
| Your move | With a rider today. Make sure the customer picks up the phone and has the cash ready. |
|---|---|
| The customer | The customer may call to ask when the rider will come. Stallion does not give a time; the rider usually calls before arriving. |
How ShipOps reads it
In transit Moving inside the courier's network. Nothing for you to do, so ShipOps keeps it out of your Action Inbox. It does watch the clock: a parcel still in transit five days on, never attempted, goes on the Stuck list, where the lever is an escalation to the courier.
ShipOps shows every courier's parcels in the same few plain states, so your team learns one set of words instead of one per courier. All Stallion statuses →
The same state on other couriers
See every Stallion parcel in plain words
Connect your Stallion account and ShipOps reads every status for you, raises the parcels that need a decision, and checks Stallion's COD payouts against your orders. Free to start, no card.