ShipOps Stallion statuses
Every Stallion tracking status, explained
Stallion prints 17 statuses a merchant actually sees on a parcel. Each one below has its own page: what is physically happening, what to do now, and where it usually goes next. They are grouped by what the parcel needs from you, which is not always what the words suggest.
Booked, not yet collected
Booked| PARCEL BOOKED | Booked on Stallion, not yet picked up. The parcel is still with you. |
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Moving inside the courier's network
In transit| PARCEL RECEIVED AT OFFICE | Picked up. Stallion has the parcel. Nothing to do. |
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| PARCEL IN TRANSIT | On its way to the customer's city. Nothing to do. |
| REACHED AT DESTINATION | In the customer's city. Make sure the customer is reachable. |
| PARCEL OUT FOR DELIVERY | With a rider today. Make sure the customer picks up the phone and has the cash ready. |
| PARCEL ON HOLD | Stallion has moved the delivery to a later run. Not a failed visit; tell the customer it is coming. |
| RE ATTEMPT APPROVED | Stallion agreed to try again. The parcel goes back out. Tell the customer. |
A delivery failed, the courier still has it
Attempt failed| 1ST DELIVERY ATTEMPT NOT SUCCESSFUL | The rider tried and could not deliver. The reason is beside it. Reach the customer now. |
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| HOLD FOR SELF COLLECTION | Kept at Stallion's office for the customer to collect. Tell the customer where to go. |
The courier is waiting for your decision
Needs your decision| READY TO RETURN | The delivery failed and the parcel goes back unless you ask for a re-attempt. Act now, in Stallion's portal. |
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| RE ATTEMPT REQUEST | A re-attempt has been asked for and Stallion has not answered yet. Keep the customer ready. |
Handed to the customer
Delivered| PARCEL DELIVERED | Delivered. Check the COD on Stallion's next payout statement. |
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On its way back to you
Coming back| RETURN CONFIRM | The return is decided. The parcel is coming back to you. |
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| RETURN IN TRANSIT | Coming back to you. Nothing to do until it arrives. |
| RETURN RECEIVED AT OFFICE | A returning parcel back at Stallion's office in your city. Not yet in your hands. |
| RETURN OUT FOR DELIVERY | On its way back to YOU today, not to the customer. Be ready to receive it. |
Back with you
Returned to you| PARCEL RETURNED | Back with you. Check the parcel in. |
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The failed-visit reasons, how Stallion connects and what ShipOps does with each parcel are on the Stallion page; how Stallion pays your COD is on Stallion COD payments.
Stop decoding Stallion by hand
Connect your Stallion account and ShipOps reads every status for you and raises the parcels that need a decision. Free to start, no card.