Courier integration

Stallion In testing

Stallion Deliveries is a Karachi courier of the ARY group, delivering cash-on-delivery parcels with its own network. ShipOps connects with your Stallion login email and API key, tracks every Stallion parcel from your store's orders, explains each status in plain words, and checks the payout statement you upload. Stallion is still marked In testing.

Looking for Stallion itself? Track a parcel on www.stalliondeliveries.com/frm_Parcel_Track.aspx. Merchants sign in at bitrix.pk/Stallion. ShipOps is a separate app that works with your Stallion account.

Stallion Deliveries (stalliondeliveries.com) is a Karachi courier built for cash on delivery. Its site says it covers over 65 cities across Pakistan. It is part of the ARY group: its Shopify app is published by ARY Digital Communication. Stallion runs its own network. It is a courier, not an aggregator, so the parcel stays with Stallion from pickup to the customer's door.

Merchants follow their parcels in Stallion's portal at bitrix.pk/Stallion. Stallion's Shopify app, Stallion Dev, writes "Stallion" on the orders it ships, with the 14-digit tracking number and a bitrix.pk tracking link. Your customer can track the same number on stalliondeliveries.com.

Stallion is not Stallion Express, the Canadian shipping platform at stallion.ca, and it is not Stallion Group, the Dubai conglomerate. bitrix.pk is Stallion's own portal, not Bitrix24 the CRM. If your fulfillments say "Stallion" and the tracking link goes to bitrix.pk or stalliondeliveries.com, this is the courier.

Stallion is new in ShipOps, so it carries the In testing tag. Its statuses have been checked against real Stallion trails, delivered and returned; the tag stays while Stallion runs on its first stores. If a status looks wrong, tell us and we fix it.

What ShipOps does with Stallion

Live tracking Yes. ShipOps finds your Stallion parcels from the tracking numbers on your store's fulfilments and follows each one with Stallion.
Retry / return instruction Stallion does not take a retry or return instruction from outside its own portal. ShipOps still shows the parcel in your inbox with the reason, and links you to the Stallion portal to answer by hand. How to save a failed Stallion delivery →
Booking and labels Not with Stallion yet.
COD payouts You upload the statement. Drop in the payout statement Stallion sends you and ShipOps reads it. How Stallion pays COD, in detail →
What you type to connect Login email · API key
Recognised as stallion · stallion courier · stallion deliveries · stallion delivery · stalliondeliveries Also by tracking link: bitrix.pk, stalliondeliveries.com

Connecting Stallion

Enter your Login email (the email you sign in to the Stallion portal with) and your API key under Settings → Couriers → Stallion. Stallion gives the API key to your account; ask your Stallion account manager for it. ShipOps checks the pair with Stallion before saving and stores the key encrypted.

ShipOps finds your Stallion parcels from your store's orders: every fulfillment named "Stallion", and every one named "Other" whose tracking link goes to bitrix.pk or stalliondeliveries.com. A parcel booked in the Stallion portal for an order that never reached your store will not appear. Nothing is changed in your store until you turn a write-back on.

Booking from ShipOps is not offered for Stallion yet, and neither is cancelling. Keep booking in Stallion's portal or its Shopify app; the parcel appears in ShipOps as soon as the tracking number reaches your order.

When a delivery fails and Stallion parks the parcel (READY TO RETURN), ShipOps puts it at the top of your Action Inbox. Stallion's API does not pass the failure reason on yet, so open the parcel's Stallion tracking link to see why. You ask for a re-attempt or a return in Stallion's portal; ShipOps cannot send that answer for you.

Where to find your Stallion details, step by step →

What Stallion's statuses mean

17 phrases in plain words

Every Stallion status on its own page →

"PARCEL CANCELLED" is not always the end. Stallion can book the same parcel again under the same tracking number, and it then moves on as normal. So ShipOps does not close a Stallion parcel at a cancel: it keeps reading it and shows it under Others, not with your bookings waiting for pickup. Cancel in Stallion's portal; cancelling from ShipOps is not offered for Stallion.
Stallion is still in testing. Its statuses have been checked against real Stallion trails, but the tag stays while Stallion runs on its first stores. If ShipOps meets a status it does not recognise yet, it shows it as unknown rather than guessing, and we add it.
"READY TO RETURN" is the one to act on today. The delivery failed and the parcel goes back unless a re-attempt is asked for. Ask in Stallion's portal; ShipOps keeps it at the top of your inbox.
"RETURN OUT FOR DELIVERY" is coming to you, not to the customer. It is the last leg of a return. Be ready to receive it.
"PARCEL ON HOLD" is not a failed visit. Stallion is moving the run to another day, usually with its own reason such as "EXPECTED DELIVERY TOMORROW". The parcel goes out again.
"PARCEL RECEIVED AT OFFICE" means picked up. Stallion has collected the parcel from you and scanned it in. It is not stuck at an office.
"RETURN RECEIVED AT OFFICE" is not the end of a return. The parcel is at Stallion's office in your city, not in your hands; the return is done at PARCEL RETURNED.

Why a Stallion delivery fails, as ShipOps names it

area Non-service area
Customer refused Refused to accept
Other Order cancelled · Needs review
Address problem Address issue
Customer not available Consignee not available · Consignee out of city
Phone problem Phone not responding
Held Held for customer pickup

These are the reasons Stallion gives on a failed visit, given one plain label each so your team sees "Customer not available", never the raw string. The family decides what the Action Inbox suggests: an address problem asks the customer for a landmark, a phone problem tries WhatsApp, a refusal asks whether to return.

Questions merchants ask about Stallion

Is Stallion the same as Stallion Express?

No. Stallion Express (stallion.ca) is a Canadian shipping platform. This page is about Stallion Deliveries (stalliondeliveries.com), a Karachi courier delivering cash-on-delivery parcels across Pakistan.

Is bitrix.pk the same as Bitrix24?

No. Bitrix24 is a CRM. bitrix.pk is where Stallion runs its own merchant portal and tracking page, at bitrix.pk/Stallion. If your tracking link goes there, the courier is Stallion.

Is Stallion Deliveries part of Stallion Group in Dubai?

No. Stallion Group is a Dubai conglomerate. Stallion Deliveries is a Pakistani courier, part of the ARY group: its Shopify app is published by ARY Digital Communication.

Is Stallion a courier or an aggregator?

A courier. Stallion runs its own network and carries the parcel itself; it does not hand your booking to another courier.

What do I need to connect Stallion?

Two things: your Login email, the email you sign in to the Stallion portal with, and your API key, which Stallion issues for your account. Enter both under Settings → Couriers → Stallion. ShipOps stores the key encrypted.

Where do I get my Stallion API key?

From Stallion. Ask your Stallion account manager for your API key, or call Stallion on 0348-111-7575 (10am to 6pm) or message them on WhatsApp at +92 348 7290902.

Can I book Stallion from ShipOps?

Not yet. Keep booking in Stallion's portal or its Shopify app. As soon as the tracking number reaches your order, ShipOps tracks the parcel.

Can I cancel a Stallion booking from ShipOps?

No. Cancel it in Stallion's portal. If a cancelled parcel is booked again, ShipOps follows it on.

What does READY TO RETURN mean, and can I answer it from ShipOps?

The delivery failed, the reason is printed beside it, and the parcel goes back unless a re-attempt is asked for. ShipOps puts it at the top of your Action Inbox; you ask for the re-attempt in Stallion's portal.

Does RETURN OUT FOR DELIVERY mean it is going back to my customer?

No. It is the returned parcel on its way to you, the merchant. The return is done at PARCEL RETURNED.

How does ShipOps find my Stallion parcels?

From your store's orders: Stallion's Shopify app writes "Stallion", the tracking number and a bitrix.pk link on the orders it ships. Orders marked "Other" with a bitrix.pk or stalliondeliveries.com tracking link are found too.

Stallion has its own Shopify app. Do I still need ShipOps?

Stallion's app sends your orders to Stallion. ShipOps works after the booking: it puts the parcels that need you in one inbox, follows up with customers on WhatsApp, can mark delivered orders in your store, and checks Stallion's statement against your orders. You can keep using both.

Where can my customer track a Stallion parcel?

On Stallion's tracking page at stalliondeliveries.com, or with the bitrix.pk link on the order, using the 14-digit tracking number. ShipOps shows the same trail on the order.

Why is Stallion marked In testing?

Stallion is new in ShipOps. Its statuses have been checked against real trails; the tag stays while it runs on its first stores. Tell us if a status looks wrong and we fix it.

Does ShipOps touch the COD?

No. ShipOps reads your Stallion tracking with your own login. The money moves between you and Stallion, never through ShipOps.

Connect Stallion in a minute

Install ShipOps, paste the key Stallion already gave you, and your parcels and payouts land in one place. Free to start, no card.