ShipOpsStallion “RE ATTEMPT APPROVED”: what it means
In transit
Stallion RE ATTEMPT APPROVED means Stallion has accepted the re-attempt. The parcel goes back out with a rider; no new visit has happened yet.
ShipOps reads it as moving again, not as another failure. Next comes PARCEL OUT FOR DELIVERY.
What to do now
| Your move | Stallion agreed to try again. The parcel goes back out. Tell the customer. |
|---|---|
| The customer | Tell the customer the rider is coming again, and to keep the phone on and the cash ready. |
How ShipOps reads it
In transit Moving inside the courier's network. Nothing for you to do, so ShipOps keeps it out of your Action Inbox. It does watch the clock: a parcel still in transit five days on, never attempted, goes on the Stuck list, where the lever is an escalation to the courier.
ShipOps shows every courier's parcels in the same few plain states, so your team learns one set of words instead of one per courier. All Stallion statuses →
The same state on other couriers
See every Stallion parcel in plain words
Connect your Stallion account and ShipOps reads every status for you, raises the parcels that need a decision, and checks Stallion's COD payouts against your orders. Free to start, no card.