ShipOpsTranzo “Delivery In-Process”: what it means
1007 In transit
Tranzo Delivery In-Process means the parcel is out for delivery today: a rider has it and is on the way to the customer.
Next comes Delivered, or Delivery Attempted if the visit fails. A quick message to the customer now saves many failed visits.
What to do now
| Your move | Out for delivery today. Make sure the customer picks up the phone and has the cash ready. |
|---|---|
| The customer | The customer may call to ask when the rider will come. Tranzo does not give a time; the rider usually calls before arriving. |
How ShipOps reads it
In transit Moving inside the courier's network. Nothing for you to do, so ShipOps keeps it out of your Action Inbox. It does watch the clock: a parcel still in transit five days on, never attempted, goes on the Stuck list, where the lever is an escalation to the courier.
ShipOps shows every courier's parcels in the same few plain states, so your team learns one set of words instead of one per courier. All Tranzo statuses →
The same state on other couriers
See every Tranzo parcel in plain words
Connect your Tranzo account and ShipOps reads every status for you, raises the parcels that need a decision, and checks Tranzo's COD payouts against your orders. Free to start, no card.