How Stallion pays your COD, and how to check it
Stallion collects the COD at the door and pays it to you less its charges. Stallion has no payment API, so upload its payout statement: ShipOps checks every row, matches each line to a parcel, and lists every delivered parcel on no statement as owed to you.
When Stallion pays
How often Stallion pays you is set by your agreement with Stallion, so check it with your account manager rather than a website. Upload a few statements and ShipOps shows you your usual rhythm.
Stallion is COD-first and carries the parcel itself, so the money for a delivered parcel is Stallion's to pay: there is no partner courier in between to blame for a late payment.
What the Stallion payout receipt contains
A payout statement lists the parcels it covers, usually with the COD collected, Stallion's charges and what you are paid. Upload it as Stallion sends it, as a PDF, CSV or Excel file. ShipOps reads it, checks that every row adds up, matches each line to its order, and remembers the layout for next time.
Where the money goes wrong
These are the discrepancies ShipOps finds on Stallion receipts, in the order they usually cost the most:
- Delivered, on no statement. Once you have the statements for the period, these are the parcels to ask Stallion about.
- Short paid: a statement pays less for a parcel than the order's COD minus the agreed charges.
- Charges different from your rate: a delivery or weight charge on the statement that does not match your agreement.
- A return charged twice: the same returned parcel deducted on two statements.
What ShipOps does with a Stallion payout
You upload the statementUpload the statement on the Money screen. ShipOps checks every row, matches the lines to your parcels and files it. Uploading is never charged. The Money screen then shows what Stallion has paid, what it still owes you, and what is at risk.
ShipOps cannot see a Stallion payment until you upload the statement. Stallion has no payment API, so "courier owes you" for Stallion is only as up to date as your last upload.
ShipOps does not raise the dispute for you. It shows you which parcels to raise, with their tracking numbers and delivery dates, so you can send them to Stallion.
Questions merchants ask about Stallion payments
When does Stallion pay COD?
On the timing in your agreement with Stallion; ask your account manager. Upload a few statements and ShipOps shows you your usual rhythm.
Can ShipOps fetch my Stallion payouts by itself?
Not yet. Stallion has no payment API that ShipOps can read, so you upload the statement Stallion sends you. Uploading is never charged.
What format does the Stallion statement need to be in?
The file Stallion gives you, as PDF, CSV or Excel. ShipOps reads it as it is and remembers the layout for next time.
How do I find Stallion parcels delivered but not paid?
Upload the statements for the period. Delivered parcels that appear on none of them are listed under "courier owes you" with their delivery dates.
How other couriers pay
The general guide: courier COD payment reconciliation in Pakistan.
See what Stallion still owes you
Connect Stallion and ShipOps matches every payout against your orders. Short-paid, skipped and zero-collected parcels come out as a list you can send to your account manager. Free to start.